Why Proper Packaging Matters

During transit, parcels can be dropped, stacked under heavy boxes, vibrated in trucks, and exposed to temperature changes. Even with a "Fragile" label, there's no guarantee of careful handling. The only real protection is a well-packed box. Here's how to do it right.

Choosing the Right Box

The box is your first line of defence. Not all cardboard is created equal:

  • Use a new or near-new corrugated box — old boxes lose up to 50% of their strength when reused.
  • Choose the right size — your item should fit with 5–7 cm of cushioning space on all six sides.
  • Check the box's weight rating — printed on the bottom flap; don't exceed it.
  • Avoid oversized boxes — items shift more in large boxes, increasing breakage risk.

Essential Packing Materials

The right fill material depends on what you're shipping:

MaterialBest ForNotes
Bubble wrapGlassware, ceramics, electronicsWrap bubble side inward, against the item
Foam peanutsLightweight oddly shaped itemsNot ideal for very heavy items — can compress
Foam sheets/rollsFlat items, picture frames, dishesExcellent for stacking plates
Air pillowsVoid fill around cushioned itemsLightweight, eco-friendly options available
Crumpled paperLight cushioning for non-fragile itemsLess effective than foam for breakables
Custom foam insertsHigh-value electronics, instrumentsBest protection; higher cost

Step-by-Step Packing Process

  1. Line the box bottom with at least 5 cm of cushioning material before placing anything inside.
  2. Wrap each item individually in bubble wrap — use at least two full layers for anything glass or ceramic.
  3. Secure the wrap with tape so it doesn't unravel during transit.
  4. Place the heaviest items on the bottom, lighter items on top.
  5. Fill all void space — give the box a gentle shake; if you hear or feel movement, add more fill.
  6. Add a cushion layer on top before closing the box.
  7. Seal all seams with strong packing tape — use the H-tape method (tape along the centre seam and both edges).

The Double-Box Method for Extra Protection

For extremely fragile or high-value items, use the double-box technique:

  1. Pack your item securely in a smaller inner box.
  2. Place the inner box inside a larger outer box.
  3. Fill the space between the two boxes with at least 5 cm of cushioning on all sides.
  4. Seal and label the outer box.

This method absorbs impacts at two levels and is the industry standard for shipping electronics, art, and antiques.

Labelling Tips

  • Write or print your labels clearly and attach them to the top face of the box only.
  • Place a duplicate label inside the box in case the outer label is damaged.
  • Add "Fragile" and "This Side Up" stickers, though treat these as a backup — not your primary protection strategy.
  • Remove or cover any old labels from reused boxes to avoid misdirection.

Insurance and Declared Value

Even with perfect packing, accidents happen. For items worth more than the carrier's standard liability (usually $100), purchase additional shipping insurance or declare the full value. Keep receipts and photos of the item and your packing as proof in case you need to file a claim.